We define "PII" to mean any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
In order to provide, operate, maintain and improve our Services, to understand usage trends and user preferences in order to adjust and personalize your use of the Services, for marketing and investor relations purposes, in order to protect our Services from threatening activities, for compliance with applicable laws and regulations, or for enforcement of the relevant agreement or other legal rights, we may collect and process PII, including the following types of information:
For some of the features of the Services we ask you to provide PII, such as full name, email address, telephone number, job title, place of employment.
We sometimes supplement or verify the PII that you provide with information that is received from third parties. If you interact with any social media or other third-party plug-in or platform in the Services (such as a "share" on Facebook), we may receive information from those respective platforms.
When you send an email or other communication to the Company, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services. We may send you web push notifications to send you news and updates in respect of the Services. We may also send you newsletters, updates and promotional communications. You may opt-out of this service at any time by clicking on the removal from the distribution list link at the bottom of each email or by sending us a request to the following email address: [email protected]. Please note that even if you opt out of receiving the foregoing communications, we may still send you a response to any "Contact Us" request as well as administrative emails necessary to facilitate your use of the Services and address your inquiries.
When you use the Services, we may automatically receive and record information from your browser, including without limitation information and statistics about your online or offline status, your IP address, internet service provider, search history, cookie information, type of browser, your regional and language settings and software and hardware attributes. Our systems may automatically record and store technical information regarding the method and nature of your use of the Services, including without limitation which pages of the Services you viewed, exit and entrance pages and your use time of the Services. An IP address is a numeric code that identifies your device on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information. The Company uses all the PII that it collects to understand the usage trends, interests, behavior and preferences of its users.
In an ongoing effort to better understand and serve the customers of the Services, we often conduct research on our customer demographics, interests and behavior based on the PII and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate data with our affiliates, agents and business partners. This aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
In order to collect or use the data described herein, we may use temporary cookies that remain on your device's cookies file for a limited period of time. We may also use persistent cookies that remain on your device's cookies file until the cookies are removed via your browser's settings in order to manage and maintain the Services and record your use of the Services and to understand the usage trends and preferences of our users. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to and stored on your device. Cookies do not damage your device. Most browsers may allow you to block cookies, but you may not be able to use some features on the Services if you block them. You may set most browsers to notify you if you receive a cookie (this enables you to decide if you want to accept it or not). We also use third party technologies, such as cookies and third-party providers to process and analyze your PII, including without limitation tracking your use of the Services and elsewhere on the internet (e.g. Google Analytics) under the following terms and conditions: https://marketingplatform.google.com/about/analytics/terms/gb/.
If you are a child under the age of 18, you must obtain parental consent prior to using our Services. The Company will not knowingly contact or engage with children under the age of 18 without said parental consent. If you have reason to believe that a child has provided us with their PII, please contact us at the address given above and we will endeavor to delete that PII from our databases.
As part of providing the Services our affiliates, agents and representatives and service providers may have access to your PII. The Company may also share your PII in the following circumstances: (a) as required for the provision, maintenance and improvement of the Services; (b) when permitted by you; (c) if we become involved in a reorganization, merger, consolidation, acquisition, or any form of sale of some or all of our assets, with any type of entity, whether public, private, foreign or local; and/or (d) to satisfy applicable law or prevention of fraud or harm, to enforce applicable agreements and/or their terms, including investigation of potential violations thereof.
We follow generally accepted industry standards to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of PII. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security. We retain your PII only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
You have the right to know what PII we collect about you and to ensure that such data is accurate and relevant for the purposes for which we collected it. We allow our users the option to access and obtain a copy of their PII and to rectify such PII if it is not accurate, complete or updated. However, we may first ask you to provide us certain credentials to permit us to identify your PII.
You have the right to delete your PII or restrict its processing. We may postpone or deny your request if your PII is in current use for the purposes for which it was collected or for other legitimate purposes such as compliance with legal obligations.
You have the right to withdraw your consent to the processing of your PII. Exercising this right will not affect the lawfulness of processing your PII based on your consent before its withdrawal.
Where technically feasible, you have the right to ask to transfer your PII in accordance with your right to data portability. You may exercise the above rights by sending a request to [email protected].
You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your PII.
California Civil Code Section 1798.83 permits customers of Company who are California residents to request certain information regarding its disclosure of PII to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected]. Please note that we are only required to respond to one request per customer each year.